Data Collection Disclosure
As a standard business practice, our website (https://www.gorooftune.com/) collects certain personal data from visitors as described below, in order to provide and improve our services.
The legal owner of our website and the owner of any data collected from visitors:
Go Roof Tune-Up, Inc.
6809 Indiana Ave., Suite 130
Riverside CA, 92506-4221
Contact with Questions or Concerns: dmoore@gorooftune.com
Types of Data Collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Trackers; first name; last name; phone number; company name; physical address; fax number; country; state; email address; ZIP/Postal code; city; website; Usage Data; geographic position; date of birth; username; gender.
The Personal Data may be freely provided by the User, or collected automatically when using this Website. Any use of Cookies or other tracking tools by this Website, or by the owners of third-party services used by this Website, serves the purpose of providing the service required by the User, in addition to the purposes described in this document.
Failure to provide certain Personal Data may make it impossible for this Website to provide its services. Users are responsible for any Personal Data of third parties obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and Place of Processing the Data
Methods of processing:
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Place:
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
Retention time:
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
SMS / Text Messaging
Go Roof Tune Up, Inc. offers SMS text messaging services to customers who have opted in to receive communications from us. By providing your mobile phone number and opting in, you expressly consent to receive recurring automated text messages from Go Roof Tune Up, Inc. at the mobile number provided. These messages may include appointment confirmations and reminders, service status updates, promotional offers, and general communications related to your roofing services.
Consent is not a condition of purchase. You are not required to consent to receive text messages as a condition of purchasing or receiving any goods or services from Go Roof Tune Up, Inc.
No mobile opt-in data and SMS consent will be shared with, sold, rented, or transferred to any third parties or affiliates for any purpose whatsoever.
Message frequency varies based on your service activity and preferences. Message and data rates may apply.
To opt out, reply STOP to any message from us. For help, reply HELP or contact us at (866) 989-6976 or dmoore@gorooftune.com.
Upon opting in, you will receive the following confirmation text: “Go Roof Tune Up: You’re confirmed for text updates & offers. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. gorooftune.com/privacy-policy”
No Sharing, Sale, or Transfer of Information
Go Roof Tune Up, Inc. does not sell, trade, rent, share, or otherwise transfer your personal information — including your name, address, phone number, email address, and SMS/text messaging opt-in data and consent — to any third parties or affiliates for marketing or any other purposes.
This applies specifically to mobile phone numbers and SMS opt-in consent, email addresses and marketing preferences, and any personal identifiers provided through website forms or direct communications.
We may share your information only in strictly limited circumstances: with trusted service providers who assist us in operating our website and fulfilling services (who are contractually prohibited from using your data for any other purpose); when required by applicable law or court order; when necessary to protect the rights or safety of Go Roof Tune Up, Inc. or others; or in the event of a business transfer such as a merger or acquisition, with prior notice to you.
The Use of the Collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Advertising, Managing contacts and sending messages, Hosting and backend infrastructure, Traffic optimization and distribution, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Location-based interactions, Displaying content from external platforms, Registration and authentication, Tag management, Handling payments, Infrastructure monitoring, Managing landing pages, and Platform services and hosting.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Personal Data is Collected for the Following Purposes and Using the Following Services
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics / Universal Analytics (Google LLC) — Web analysis service. Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
Mouseflow (Mouseflow ApS) — Analytics and heat mapping service used to show areas of a page where Users most frequently move the mouse or click. Personal Data collected: Trackers; Usage Data. Place of processing: Denmark — Privacy Policy — Opt Out.
Advertising
These services allow User Data to be utilized for advertising communication purposes. Some services may use Trackers to identify Users or use behavioral retargeting to display ads tailored to User interests and behavior, including those detected outside this Website.
Google Ads Conversion Tracking (Google LLC) — Connects data from the Google Ads advertising network with actions performed on this Website. Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy.
Google AdSense (Google LLC) — Advertising service using the “DoubleClick” Cookie, which tracks use of this Website and User behavior. Users may disable DoubleClick Cookies at Google Ad Settings. Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
Managing Contacts and Sending Messages
These services make it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp (Intuit Inc.) — Email address management and message sending service. Personal Data collected: company name; country; date of birth; email address; first name; gender; last name; phone number; physical address; Trackers; Usage Data; username. Place of processing: USA — Privacy Policy.
As you browse this website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, Google, then enables us to present you with retargeting advertising on other sites based on your previous interaction with this website. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of Google’s and their partners’ targeted advertising.
Handling Payments
This Website processes payments via external payment service providers. Users provide payment details directly to those providers. This Website only receives notification of whether payment has been successfully completed.
PayPal (PayPal Inc.) — Personal Data collected: various types of Data. Privacy Policy.
Stripe (Stripe, Inc.) — Personal Data collected: various types of Data. Place of processing: USA — Privacy Policy.
Hosting and Backend Infrastructure
Amazon Web Services – AWS (Amazon Web Services, Inc.) — Hosting and backend service. Personal Data collected: various types of Data. Place of processing: USA — Privacy Policy.
WordPress.com (Automattic Inc.) — Platform used by the Owner to build, run, and host this Website. Personal Data collected: various types of Data. Place of processing: USA — Privacy Policy.
Interaction with Social Networks and Platforms
These services allow interaction with social networks directly from the pages of this Website. It is recommended to log out from respective services to ensure that processed data is not connected back to the User’s profile.
Facebook Like Button and Social Widgets (Meta Platforms, Inc.) — Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
LinkedIn Button and Social Widgets (LinkedIn Corporation) — Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
Pinterest “Pin It” Button and Social Widgets (Pinterest, Inc.) — Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy.
Twitter/X Tweet Button and Social Widgets (X Corp.) — Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy.
YouTube Button and Social Widgets (Google LLC) — Personal Data collected: Usage Data. Place of processing: USA — Privacy Policy.
Remarketing and Behavioral Targeting
These services allow this Website and its partners to serve advertising based on past use of this Website by the User.
Facebook Remarketing (Meta Platforms, Inc.) — Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
Google Ads Remarketing (Google LLC) — Users can opt out via Google’s Ads Settings. Personal Data collected: Trackers; Usage Data. Place of processing: USA — Privacy Policy — Opt Out.
Tag Management
Google Tag Manager (Google LLC) — Helps the Owner manage tags or scripts on this Website in a centralized fashion. Personal Data collected: Usage Data. Place of processing: USA — Privacy Policy.
Traffic Optimization and Distribution
Cloudflare (Cloudflare, Inc.) — Filters all communications between this Website and the User’s browser while allowing analytical data collection. Personal Data collected: Trackers; various types of Data. Place of processing: USA — Privacy Policy.
Sucuri CloudProxy (Sucuri, Inc.) — Filters all traffic through this Website. Personal Data collected: various types of Data. Place of processing: USA — Privacy Policy.
Additional Information About Data Collection and Processing
Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System Logs and Maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy:
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising these rights.
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
Information about this privacy policy
The Data Controller is responsible for this privacy policy.
Definitions and Legal References
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Usage Data
Information collected automatically from this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.
Data Subject
The legal or natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website
The hardware or software tool by which the Personal Data of the User is collected.
Tracker
Any technology — e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting — that enables the tracking of Users by accessing or storing information on the User’s device.
